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Trust and Safety
Answers to your questions about Trust and Safety on LoyalRate
Is it safe to be on, or use, LoyalRate?
For everyone in our community, we place huge focus on Trust and Safety, always. LoyalRate was founded on the belief that everyone should have the opportunity to experience a secured service. That's why we work tirelessly to offer safe services and put our customer's minds at ease. On LoyalRate, you'll find: Detailed profiles of shops with verified reviews by our lovely customers. Safe, secure, and convenient online payments. A world-class support team that has your back around the cloc
How can I keep my account secure?
Review the tips below to learn more about how you can help keep your account and information secure. Multi-factor authentication If you log in from a new place or make a change to sensitive account information, we may ask for some information to help confirm it’s really you. Specifically, we may ask you to enter a security code sent to your phone or email address or verify some of your account details. We may also send you an account alert just in case another person is accessing your acco