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Questions about payouts for our shop partners
How do I update my payout details?
You can update your Payout Details by tapping Payment Settings on the top right-hand side of your Payout screen. Choose Update details and type in your new bank details. Tap Save changes to save your new details or Discard changes if you no longer wish to make an amendment. If you encounter any other issues, please feel free to contact us by tapping Report Issues on your Payout screen. We'd be happy to assist!
How do I manage my payouts?
You can easily manage your shop finances in the Payouts on the left-hand side of your account page. Here, you can view: The Available for Payout amount The Scheduled Payout amount The Pending Balance amount The Requested Payouts amount The Total Unpaid Payout amount The Paid Payouts amount You are also provided the Payouts details, which includes Payout ID, Amount, Status, Requested Date, Schedule Data and Bank/Card number to track the status quo of your shop payout. Also, you ca