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Questions about creating or managing a listing
Why is my listing inactive?
Here are some of the most common reasons you may not be able to locate a listing which was previously active in your shop: Your listing expired A listing stays active for six months. If your listing doesn’t sell during that time, and you haven’t set it to automatically renew, it expires. To find your expired listing: On LoyalRate.com, click the Your account icon. Click Shop Manager. Click Listings. Under Listing status, select Expired. When you list a new item, it’s set to
How to deactivate a listing?
If you no longer sell a listing, you can deactivate the listing in your shop. Deactivating listings removes them from your shop page, and buyers can no longer buy them. However, the listing still exists in your Shop Manager and you can reactivate it. If you’d like to remove a listing from your shop permanently, you can delete it. To deactivate your listing: On LoyalRate.com, click Shop Manager. Click Listings. Check the listing(s) you want to deactivate. Click Deactivate at the
How do I create a new listing?
You can easily create new listing from your Shop dashboard. Tap on Listings on the left-hand side of your screen. Choose Create listing on the top right-hand side of your screen. From here, you will be guided to fill in the listing details such as Listing Description, Listing Settings, Listing Images, Listing Element Inputs and Listing Calculations for both Bulk-buy offer and Gift card offer. Please fill in as many of these listing details as you can. To upload listing images, ta