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Questions relating to Covid-19
Can the expiration date for redemption be extended?
Each listing has a specific expiration date and only shop owners can manage this. Furthermore, a listing's expiration date is different from its active period. If a listing is popular, we're sure that the shop owner will be more than happy to make it active for a long time, so that customers can repurchase the deal for as many times as they'd like. However, a listing's expiration date is most often a fixed period of time from the day that you made the purchase (unless it is specified on the list
Can I still place an order?
Yes! Our website and many of our shop partners are still up and running despite the pandemic. You can check the current appointment times and redemption instructions which are displayed on your voucher or view progress on your order page. If you need further help on this subject, feel free to chat with us. We're always happy to offer assistance!
Can I change the date of my booking or appointment?
Most shops mention the period of time before which you can cancel or reschedule your appointment on the shop's Fine Print. If it is within the shop's Cancellation Policy, you can easily contact the shop using the information on their profile page to change the date of your booking/appointment. If it has passed the time during which you can cancel or reschedule, there is a high chance that you will not be able to change the date or request a refund. However, we recommend you still contact the sh