How do I update my phone number?

Keeping your contact info up-to-date is important and easy to do. Within your LoyalRate account, you can add a primary/default phone number and additional phone numbers.

Click or tap your profile icon and select Manage Account.
Click or tap Your details.
Tap on Personal phone to edit your number.
When you've finished making changes, click Save changes and close.

How do I change my email address?

If you no longer have access to your email or wish to use a new email address, it's easy to make any changes to the email address currently registered with your LoyalRate account.

Click or tap your profile icon and select Manage Account.
Click or tap Your details.
Click on Email to edit your email address.
When you've finished making changes, click Save changes.
You'll receive a link at your new email address to confirm the new email address.

How do I delete my account?

Oh dear. We are really sorry that you are considering leaving us. We really want to make things right, so if you want to permanently delete your account, please chat with us live and we'll figure out how to make things right for you, or help you delete your account if you insist. Please let us know how we can assist you further.
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