You can absolutely view the pending redemptions of all your customers from your Shop Dashboard. Please take the following steps in order to do so:

Click or tap on the Customers button on the left side of your screen.
On this “All customers” page, you can click or tap on “View history” button next to the details of any particular customer. On this page, you will be able to view the pending redemptions, along with their complete order and redemption history.

If you need any further help with this, please do not hesitate to reach out to us! We'll be happy to answer any questions.
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